Privacy Policy
Last Updated: May 25, 2026
Thunder Cranes Sdn. Bhd. (“we”, “us”, or “our”) operates the Thunder Cranes website and related services (the “Service”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service. By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect certain personally identifiable information (“Personal Information”) that can be used to contact or identify you, including but not limited to:
- Name
- Email address
- Phone number
- Company name
- Address
- IP address
- Browser and device information
- Usage data and cookies
We may also collect non-personal information related to how the Service is accessed and used.
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How We Use Your Information
We may use your information to:
- Provide, operate, and maintain our Service
- Respond to enquiries and customer support requests
- Improve website functionality and user experience
- Monitor website usage and performance
- Send updates, service notices, or marketing communications (where permitted)
- Detect, prevent, and address technical or security issues
- Comply with legal obligations
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Log Data
When you visit our Service, we may automatically collect information sent by your browser (“Log Data”). This may include:
- Internet Protocol (IP) address
- Browser type and versio
- Pages visited
- Time and date of visits
- Time spent on pages
- Device identifiers
- Diagnostic and analytics data
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Cookies and Tracking Technologies
Our Service may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic.
Cookies may include:
- Essential Cookies: Required for the website to function properly and enable core features.
- Analytics and Performance Cookies: Help us understand how visitors use our website and improve functionality and performance.
- Preference Cookies: Remember user preferences such as language or region settings.
- Advertising Cookies: May be used by us or third-party providers to deliver relevant advertising content.
You can control or disable cookies through your browser settings. However, some parts of the Service may not function properly if cookies are disabled.
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Third-Party Service Providers
We may use third-party companies and services to support our operations, including:
- Website hosting providers
- Analytics providers
- Marketing and advertising partners
- Customer support tools
- Cloud and security services
These third parties may have access to your Personal Information only to perform services on our behalf and are obligated not to use or disclose it for other purposes.
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Data Retention
We retain Personal Information only for as long as necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
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Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your Personal Information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
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International Data Transfers
Your information may be transferred to, stored, and processed in countries outside your jurisdiction where data protection laws may differ from those in your location.
By using our Service, you consent to such transfers where permitted by law.
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Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access the Personal Information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing activities
- Request a copy of your data
To exercise these rights, please contact us using the details below.
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Links to Third-Party Websites
Our Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, privacy practices, or policies of any third-party websites and encourage you to review their privacy policies separately.
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Children’s Privacy
Our Service is not directed to individuals under the age of 13 (or the minimum legal age required in your jurisdiction), and we do not knowingly collect Personal Information from children.
If we become aware that we have collected Personal Information from a child without appropriate consent, we will take steps to delete such information.
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Compliance With Laws
We may disclose Personal Information where required to do so by applicable law, regulation, legal process, or governmental request.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
We encourage users to review this Privacy Policy periodically to stay informed about how we protect their information.
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Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us via this website’s contact form: www.thundercranes.com/contact-us.